GoodGNUs

Back from giving my new “Free Software in the UK Voluntary Sector, and why you should care” talk to Manchester Free Software Group. A small audience, but a nice rambling debate over many fields, and good real ale at the Lass, so all-in-all a good evening.

Before travelling up to Manchester I spent a day not listening to Election news (okay, mostly not listening - I tuned in to the Daily Politics Election Debate), and working on websites - always a nice break from pure SysAdmin work. One WordPress site, and three Drupal sites. Not necessarily a good idea.

Drupal is, admittedly, far more complicated than WordPress, but has a lovely modular construction, and is easy to theme and style, so working on just one WP site (out of a total of 4 websites) actually doubled my workload, as I struggled to find ways of doing things on the (admittedly) easier platform.

Counter-intuitive

Why was I doing 3 Drupal and 1 WordPress site? Good question. The three Drupal sites are voluntary efforts for local voluntary groups: they could grow and scale in unpredictable ways, and Drupal offers the simplest way to start, and to grow, without holding you back if your needs suddenly become somewhat complex. Despite its higher price-of-entry (even the text-editing interface for the end user needs to be added manually, never mind the work of adding a custom content type to replace the lamentable standard calendaring), Drupal installations are easily repeatable, easily customisable, and so flexible that grown SysAdmins often weep with the simple joy of it all.

WordPress, on the other hand, works better out-of-the-box, particularly for the end user(s) who will be maintaining content on the site, and so is the obvious choice for low-cost sales to clients wanting rudimentary content management. Obvious choice? Well, obvious doesn’t always mean right. In this case Drupal, the counter-intuitive choice, would have been more efficient - even had I charged my WordPress rate for it (which is half the price of my cheapest Drupal rate), for I’d have got the job done more quickly alongside the other Drupal sites, without thinking my way round WP theming and which modules got around the limitations of the originally-blog-based design.

The lesson learned? Love your tools for the job they do, but charge for the end results, not the use of the tools - less pain all round, however wrong it seems. Tomorrow, more web: Quick, someone book a place on one of my courses before I’m seduced to become purely a web developer ;-)

At recent events, when I meet new people, we naturally ask each other “What do you do?”. I’m failing quite badly at summarising my activities, so thought I’d briefly list current projects here, for reference:

1. Gaia University - IT strategy, project management, & SysAdmin, in a programme to gradually upgrade every online aspect of this international sustainability university over the next few years.
2. Social Media & the Accessible Web - the Profitable Conversations courses highlighted on the courses page. Got off to a good start last year, now lining up a number of courses around the North West for the Spring.
3. Hackspace North West - 10 months ago I started bringing people together whom I thought would be interested in getting spaces off the ground. I have done very little on this as fortunately it turned out there were plenty of people also wanting local hackspaces, and they’ve gone on to work towards getting them going. Latest steps in Shropshire & Staffordshire.
4. Credit Unions - Free Software solutions
   Should have been going a long time ago, but a key personnel hiccough has delayed things. Now we’re on the move again, and I’ll be posting announcements on the project here very soon.
5. Other financial software & local currencies…
   Next step is looking for partners to take the core of the Credit Union software, and adapt it for 3rd Sector book-keeping needs. This is something VCOs have been crying out for.
   We’re also talking to those involved with Complementary Currencies in a number of countries - something just beginning to gain ground in the UK after a brief flurry of LETS in the 80s.
6. Cloud Computing for the 3rd Sector.
   Voluntary Groups can’t host sensitive data in the USA, and don’t want to be advertised at by Google. Hoping to work with Fossbox on this, and looking for a sponsor to host the 1U server I have that was donated to the project by Blue Fountain.
7. Permaculture
   I studied for my Permaculture Designers’ Certificate in 1993-94, while also studying for the Royal Botanic Gardens’ diploma at Kew. It was the wrong time, and once back home in Montgomeryshire there was little or no work. Now I find a resurgent interest in sustainable design, and am following recent speaking engagements with more practical work.
8. IT Recycling
   M6-IT cic had a great success here, with Richard Rothwell’s Supported Family Computing project reaching dozens of families with recycled hardware, Free Software, family training, and local support, as well as broadband for people previously blacklisted by the ‘phone companies.
   Search for partners to replicate this has been unsuccessful, but it’s been a privilege to lead workshops on community recycling with ArcSpace in Hulme, Manchester, with an interesting and enthusiastic crowd of local activists.
9. Web
   Preparing new sites for local sustainability groups, campaigns, and VCOs: some Wordpress, blog-based, mostly Drupal CMS. I miss Plone, but it’s unsuitable for the quick and low-resourced sites I’m doing now.
   When a few more get finished I’ll put up some portfolio pages.
10. Blogging?
    I’m developing a horicultural/ethnobotany blog I started designing some time ago, and a *nix introductory blog for NetBook users. Once I can get a 30 hour day I’ll push these through to publication. :^)
11. Journalism - Linux User & Developer magazine recently commissioned me for a few articles. The first of these, on Arduino boards and open hardware hacking, hit the shelves a few days ago.
12. In Transition - the two towns nearest to our village are both in possession of new groups moving towards Transition Town Status. I’ve been lucky enough to meet some very interesting people, and get a chance to begin to investigate local food and power solutions.
    It’s certainly easier to work totally locally, than try to bring people together at a distance as I did at FACT’s Small Steps to Sustainability workshops. More soon here, and on Twitter.

Hope that helps fill a gap until I renew my calls-for-collaboration posts, too. As to Networking events, maybe I should print this list on a postcard?

I’m travelling back from the Connecting 2.0 Communities event held this afternoon and evening at Madlab, in Manchester’s Northern Quarter. An MDDA-sponsored event to give technical and social media advice to community groups. I was arm-twisted into giving a short talk, so rapidly prepared an item on Social Media tactics and strategy culled from our 3hour course.

Firefighting IT problems? Get some IT strategy in your Org!

However the first speaker, Matt Haworth, did such a great job on exactly the same subject, with the wonderful local example of Manchester’s  Lesbian & Gay Foundation’s viral response to US hate adverts, that I mentally ripped up my improvised speech, and settled on the least interesting topic under the sun: IT Strategy. IT Happens, I told the unfortunate audience, it drops from the sky as meteorites of randomly-funded PCs, and volunteer-coded websites, and leaves organisations busy fighting fires as IT fails to do what it should, instead of concentrating on delivering the front-line services for which they have so much enthusiasm.

So, what’s to be done? Organisations with chronic IT problems tend to be those which don’t just lack an IT strategy, but often don’t really realise how essential it is to any modern organisation. These groups usually lack IT expertise not just in staff and volunteers, which is understandable, but in their boards of governance, too. In an age when hardware and software is effectively free, IT funding should first go into bringing in outside help to assess an organisation, and help to draught its strategy; something that would pay for itself in a very short time.

Back in my M6-IT days (and before that at BVSC’s MOST project) we ran courses on IT strategy for decision makers in Voluntary Sector groups. In both cases we relied on carrot and stick from partner organisations to bring in attendees who most needed the courses. What can be done? I’d love to hear ideas for reaching groups (other than springing them on an unsuspecting audience like today ;), otherwise third sector groups will continue to fight fires, instead of using IT to grow and support their organisations.

• A few voluntary organisations using Drupal web software | VoluntaryNews
  I’m developing a few sites in Drupal myself, and it’s good to see that I’m not alone in this :-)
  (tags: webdesign cms drupal vcs)

• Digital inclusion, disabled audiences and web accessibility through personalisation
  “Government Digital Inclusion Champion Martha Lane Fox was the Big Thinker at COI last week. She announced the launch of her campaign to Race Online for 2012, which aims to get more people online particularly from socially excluded groups.”
  (tags: inclusion digitaldivide community excluded cohesion accessibility bbc web government disability disadvantage)
• Words & Eggs
  (tags: vintage retro typography illustration graphics blog resources art design)
• grain edit · modern graphic design inspiration blog + vintage graphics …
  “Grain edit is focused on classic design work from the 1950s-1970s and contemporary designers that draw inspiration from that time period.
  “Site content includes interviews, articles, designers’ libraries as well as examples of rare design annuals, type specimens, Ephemera, posters and vintage kids books from our bookshelves.”
  (tags: design art graphics blog advertising typography vintage posters graphicdesign retro illustration)
• SoyPrint Toner Cartridges
  “For every SoyPrint toner used, you save 2-3 litres of petroleum, and you keep 6 pounds of heavy plastic and a pound of metal out of landfills. This environmentally friendly SoyPrint black laser toner cartridge replaces HP item number 92274A and is compatible with HP 4L, 4P, and 4MP machines.”
  (tags: ecofriendly biodegradable printer peakoil officesupplies soya)
• Natural Economy - Resources - Reports
  “A suite of reports on Green Infrastructure looking at a number of issues; Green Infrastructure development based on the need expressed within the Region, the opportunities for GI to deliver sub-regional economic plans, an assessment of the CITYgreen computer model for estimating economic benefit, an outline strategy for linking green and grey infrastructure, and a collection of pioneering work on the economic benefits of Green Infrastructure”
  (tags: green eco reports economy northwest environment habitat naturaltourism)
• The 7 Harsh Realities of Social Media Marketing | Copyblogger
  “Harsh Reality #2: You’ve got to give (some of) your best stuff away”
  (tags: socialmedia marketing tips blogging strategy advertising advice)
• 7 Mantras For Maverick Entrepreneurs | Sterling Performance | BNET
  “Throw out your business plan.” Like it :-)
  (tags: business advice entrepreneur socialenterprise marketing mentoring)
• BE LEGAL: Six things a hyperlocal blogger really should know about the …
  “…the potential for danger in the ice field of libel law is terrifying”
  (tags: hyperlocal blogging journalism law legal libel media socialmedia defamation advice)
• Geek Hub
  The Hub for UK Tech Events & Groups
  Born from ‘Wheres The Geek’, we decided on a brand change partly because we’ve shifted focus a little and partly because people kept moaning about the grammar!
  (tags: tech events geek geekup hub portal)
• Bespoke: Tailor-made local news
  “THE Bespoke project is an innovative collaboration between a number of different academic and commercial bodies around the UK, including the universities of Central Lancashire, Surrey, Newcastle, Falmouth and Dundee, the Lancashire Evening Post and Nokia Research.
  “Highly skilled Bespoke project members work across a number of different disciplines, and include anthropologists, product designers, engineers and mobile applications developers – as well as experienced multi-media journalists.

  “We are currently arranging a series of digital storytelling workshops with members, users and clients of groups and organisations as diverse as the Ablaze Youth Group, Callon Kids Community Club, Contour Housing, Fishwick Rangers Youth Development Scheme, Preston FM and Preston College’s Elev8 initiative, as well as individual members of the public”

  (tags: digitalstorytelling community hyperlocal collaboration journalism radio media film)
• #ECOSYS
  “demonstrate that virtual collaboration can drive social innovation, adapting our collaboration process for improved results as experience is gained”
  (tags: socialmedia collaborative socialaction innovation socialenterprise)
• Winston Churchill’s Short Guide to Life: 6 Essential Fundamentals
  “Success is going from failure to failure without losing enthusiasm.” “The pessimist sees difficulty in every opportunity. The optimist sees the opportunity in every difficulty.” “I never worry about action, but only about inaction”
  (tags: inspiration advice churchill life positivity positivethinking lifehacks)
• Same ol’ g? Think again: A visual study of the lowercase g
  lowercase “g”
  (tags: fonts typeface typography design art)
• Recycling Lives; the recycling charity (Reg. No. 1116562)
  “In a purpose built facility Recycling Lives provides a multi-agency approach to addressing the causes of worklessness and homelessness through the provision of employment opportunities and skills-training, opportunities for new business incubation, and a strategy for reducing landfill waste”
  (tags: recycling socialenterprise homelessness community regeneration training NEET unemployment)
• A climate deal is like trying to halt the rains in Cumbria | Paul …
  There is some hope, but not much. The depressing reality of “An economy predicated on constant growth cannot be the engine of a change that urgently demands less of it”
  (tags: climatechange consumption capitalism peakoil sustainability future)
• Monbiot.com - The Population Myth
  Population Control / Reduction = “Way too many of you, just enough of me”. The world can support a huge population, just not on a European/US consumption pattern
  (tags: environment climatechange sustainability development poverty monbiot consumption hypocrisy noborders malthus overpopulation)

• Org Mode - Organize Your Life In Plain Text!
  Org Mode - Organize Your Life In Plain Text!
  (tags: org-mode gtd emacs elisp lifehacks scheduling todo productivity tips tutorial howto orgmode)
• «Le libre ne relève plus de l’utopie» - Libération
  Mark Shuttleworth interview
  (tags: ubuntu shuttleworth freesoftware libre French francais)
• The Ultimate Drupal Toolbox: 150+ Themes, Modules & Resources « Noupe
  More great Drupal resource links
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• Drupal Tutorials - Essential Drupal Social Networking Modules | DrupalSN.com
  The most comprehensive review of modules to build social networking into Drupal websites.
  (tags: drupal socialnetworking community module webdesign social hyperlocal webdev cms #tal09)
• useit.com: Jakob Nielsen on Usability and Web Design
  It’s not pretty, but it is essential
  (tags: usability nielsen web web2.0 css design webdesign accessibility html reference research articles navigation)

Why am I planning to run low-cost courses on website & social media strategy? Because there is a need: not just a need for good websites, and communication strategies for social media, but just getting across the basics of awareness of accessibility.

Local groups

Yesterday I toddled around a hall in the next village, looking at the displays about local community groups. As well as trying to fend off the siren call of joining two of the local choirs (why are the rehearsals always on my busiest evenings?), I got to have some great conversations about the use of technology in local community groups.

Everyone now recognises the importance of having a good web presence, but it’s the next step that causes the problems. Groups that have got a Wordpress account have probably taken one of the simplest routes to having an easy-to-maintain, and reasonably accessible site. A more common route seems to be to buy shrink-wrapped, proprietary, create-your-own-website software. And here the problems start.

WYSIWYG?

Inside these cans-of-worms is a WYSIWYG (What You See Is What You Get - a dangerously misleading acronym when it comes to Web MarkUp) interface that churns out spaghetti HTML. Some at least try to use Cascading Style Sheets (CSS, the Web Standard way, since 1999, of separating layout from content), but often in a rather perfunctory and inconsistent manner. The real problem comes with the more inaccessible MarkUp.

In the bad old days TABLES, a way of laying out data in tabular form, started being used to layout designs in precise ways for webpages. Given similarly-sized screens they do this layout job, but not only can they fail quite badly on mobile devices, they are a disaster for screenreaders. A sighted user can quickly scan a page by sections and headings, and a blind user can do the same with well-structured webpages. Inaccessible designs don’t allow the user to skip from section to section, and leave the screen-reader user bogged down in the site, having to read every word to get at the information.

The user story

With one group that had taken such an approach I gave a 10-minute impromptu workshop on the user experience of visually- & mobility-impaired users as they navigate websites that do and don’t conform to Web Accessibility guidelines, and accessibility design beyond simple box-ticking. It was very well received, and made me realise the need to reach ever smaller groups with basic information.

I had been planning a simple introduction to communication with websites & social media for local Start-Ups, social enterprises, and small charities. Now I’ve pared down the costs to reach the smallest groups, and, naturally, accessibility is at the heart of all of the information - not a bolted-on afterthought.

Courses are being planned in Manchester and Cheshire, but I’m happy to bring it to anyone in the region. See the courses page for more information.

Following a discussion on the GeekUp mailing list, Guy Dickinson took it on himself to get a bunch of geeks together in a panel to help out third sector groups with their problems. MDDA was the venue, last Friday afternoon.
Straight on to social networking, with the announcement of a FaceBook group to take the idea beyond a single event, and expand the conversation. Then conversation on one of the recurring themes of the day. how do you build a community online, a bulletin board for example that will be populated by active citizens, rather than the sound of tumbleweed blowing through?
One comment per hundred reads was given as a good ratio for blogs, and talk centred on existing, organically-arising groups, and how to get them into a charity’s site - begging the question, is the site the right place? Google groups were mentioned as a good “in” - most are comfortable with e-mail.

Personality

One panelist (Tom?) mentioned personality, and the need to engage with your constituency, not simply publish at them. Something to which I returned a number of times over the afternoon. Particularly later, when we went further into social media. Obviously this included twitter [# link], and Paul Webster in the audience, as well as others, were twittering throughout.

At M6-IT we’ve long worked to get improved IT knowledge, and an understanding of IT strategy into the sector. Something re-iterated as many groups present spoke of their negative experiences with poor websites, reluctantly updated by contracted techies who were holding their data and domain nams to ransome. For larger groups I suggested getting a consultant to draw up a spec doc for any IT project, and being clear on the desired outcome. For small groups there are answers, and we should pick up on this through the FB group.

Resources

With a number of organisation geeks on the panel, GTD soon came up, along with Inbox Zero, in answer to concerns about drowning in e-mails, and having no time to consider Twitter. Project management resources were discussed, and the Getting Real PDF from 37 Signals was recommended.
Google Apps was given as the answer to many a question, including Google Analytics for monitoring and analysing visitors to a charity’s website. Google apps can be used to manage a domain, pointing to wherever you move the hosting, providing online spreadsheets, and spam-filtering e-mail.

Technology was pitched at an appropriate level, with Paul Robinson kicking off a round of praising paper-based communication and notes.

Quo vadis?

A lot was packed into two hours, and there is little doubt about the appetite of parts of the third sector to get the best out of Social Media, and the latest IT tools. Indeed the gathering contained a disproportionately high number of Social Media users. Next task, perhaps, is to reach the orgs which wouldn’t self-select to attend a techie event, possibly by piggy-backing on a non-techie 3rd sector event, such as something from VA Manchester or GMCVO?

After the event, Paul Webster came up and mentioned the Social Media Surgeries with which he’d been involved in Birmingham. Another avenue to explore - if you are interested, please sign up to the FaceBook group, and join in.

Special thanks to Guy, not just for getting things of the ground, but for the excellent meal at Red Chilli afterwards, where a Chinese couple at the next table helped me explain veganism to the waiters and managers, as I’d left my Vegan Passport behind.

Yet another blog on the Interweb pipes? Is there a need?

Who knows - I gave up blogging (though it wasn’t called that, then) about a decade ago, but found myself micro-blogging rather a lot about work these last few weeks:

http://identi.ca/richardsmedley

http://twitter.com/RichardSmedley

…and found the need to add in more. More on the Social Enterprise scene in the North West (and N Wales, and the Midlands). More on Free Software developments, and the software we’re writing. More on websites, as I seem to be moving from the back-end (oiling the servers, and tweaking code) to the front-end, and far too much on Social Networks.

So, another business blog. Why not?

Anyway, off to find a good WP theme to customise, then write some thoughts on last week’s Speak To A Geek event.