GoodGNUs

At recent events, when I meet new people, we naturally ask each other “What do you do?”. I’m failing quite badly at summarising my activities, so thought I’d briefly list current projects here, for reference:

1. Gaia University - IT strategy, project management, & SysAdmin, in a programme to gradually upgrade every online aspect of this international sustainability university over the next few years.
2. Social Media & the Accessible Web - the Profitable Conversations courses highlighted on the courses page. Got off to a good start last year, now lining up a number of courses around the North West for the Spring.
3. Hackspace North West - 10 months ago I started bringing people together whom I thought would be interested in getting spaces off the ground. I have done very little on this as fortunately it turned out there were plenty of people also wanting local hackspaces, and they’ve gone on to work towards getting them going. Latest steps in Shropshire & Staffordshire.
4. Credit Unions - Free Software solutions
   Should have been going a long time ago, but a key personnel hiccough has delayed things. Now we’re on the move again, and I’ll be posting announcements on the project here very soon.
5. Other financial software & local currencies…
   Next step is looking for partners to take the core of the Credit Union software, and adapt it for 3rd Sector book-keeping needs. This is something VCOs have been crying out for.
   We’re also talking to those involved with Complementary Currencies in a number of countries - something just beginning to gain ground in the UK after a brief flurry of LETS in the 80s.
6. Cloud Computing for the 3rd Sector.
   Voluntary Groups can’t host sensitive data in the USA, and don’t want to be advertised at by Google. Hoping to work with Fossbox on this, and looking for a sponsor to host the 1U server I have that was donated to the project by Blue Fountain.
7. Permaculture
   I studied for my Permaculture Designers’ Certificate in 1993-94, while also studying for the Royal Botanic Gardens’ diploma at Kew. It was the wrong time, and once back home in Montgomeryshire there was little or no work. Now I find a resurgent interest in sustainable design, and am following recent speaking engagements with more practical work.
8. IT Recycling
   M6-IT cic had a great success here, with Richard Rothwell’s Supported Family Computing project reaching dozens of families with recycled hardware, Free Software, family training, and local support, as well as broadband for people previously blacklisted by the ‘phone companies.
   Search for partners to replicate this has been unsuccessful, but it’s been a privilege to lead workshops on community recycling with ArcSpace in Hulme, Manchester, with an interesting and enthusiastic crowd of local activists.
9. Web
   Preparing new sites for local sustainability groups, campaigns, and VCOs: some Wordpress, blog-based, mostly Drupal CMS. I miss Plone, but it’s unsuitable for the quick and low-resourced sites I’m doing now.
   When a few more get finished I’ll put up some portfolio pages.
10. Blogging?
    I’m developing a horicultural/ethnobotany blog I started designing some time ago, and a *nix introductory blog for NetBook users. Once I can get a 30 hour day I’ll push these through to publication. :^)
11. Journalism - Linux User & Developer magazine recently commissioned me for a few articles. The first of these, on Arduino boards and open hardware hacking, hit the shelves a few days ago.
12. In Transition - the two towns nearest to our village are both in possession of new groups moving towards Transition Town Status. I’ve been lucky enough to meet some very interesting people, and get a chance to begin to investigate local food and power solutions.
    It’s certainly easier to work totally locally, than try to bring people together at a distance as I did at FACT’s Small Steps to Sustainability workshops. More soon here, and on Twitter.

Hope that helps fill a gap until I renew my calls-for-collaboration posts, too. As to Networking events, maybe I should print this list on a postcard?

I’m travelling back from the Connecting 2.0 Communities event held this afternoon and evening at Madlab, in Manchester’s Northern Quarter. An MDDA-sponsored event to give technical and social media advice to community groups. I was arm-twisted into giving a short talk, so rapidly prepared an item on Social Media tactics and strategy culled from our 3hour course.

Firefighting IT problems? Get some IT strategy in your Org!

However the first speaker, Matt Haworth, did such a great job on exactly the same subject, with the wonderful local example of Manchester’s  Lesbian & Gay Foundation’s viral response to US hate adverts, that I mentally ripped up my improvised speech, and settled on the least interesting topic under the sun: IT Strategy. IT Happens, I told the unfortunate audience, it drops from the sky as meteorites of randomly-funded PCs, and volunteer-coded websites, and leaves organisations busy fighting fires as IT fails to do what it should, instead of concentrating on delivering the front-line services for which they have so much enthusiasm.

So, what’s to be done? Organisations with chronic IT problems tend to be those which don’t just lack an IT strategy, but often don’t really realise how essential it is to any modern organisation. These groups usually lack IT expertise not just in staff and volunteers, which is understandable, but in their boards of governance, too. In an age when hardware and software is effectively free, IT funding should first go into bringing in outside help to assess an organisation, and help to draught its strategy; something that would pay for itself in a very short time.

Back in my M6-IT days (and before that at BVSC’s MOST project) we ran courses on IT strategy for decision makers in Voluntary Sector groups. In both cases we relied on carrot and stick from partner organisations to bring in attendees who most needed the courses. What can be done? I’d love to hear ideas for reaching groups (other than springing them on an unsuspecting audience like today ;), otherwise third sector groups will continue to fight fires, instead of using IT to grow and support their organisations.

The Association For Free Software (AFFS) has been formally wound up this week. Founded at a meeting during the 2002 Sheffield Linux Seminar, AFFS was a membership organisation for UK supporters of Free Software - as distinct from a national chapter of the Free Software Foundation Europe (FSFE), which would have been more official, and less member-led.

AFFS had some great early successes, including securing donations from UKFSN (apologies for the 3rd set of initials in two paragraphs) to support UK Free Software projects. Jason Clifford’s UK Free Software Network is a not-for-profit ISP created to support the local Free Software community.

I was co-opted to the committee early on to help with projects such as campaigns to get Free Software into schools, and served as chairman for a few months before family needs and conflicts with work led to me scaling back voluntary commitments.

Sadly AFFS had problems with membership renewals, and stalled somewhere along the way. Now it has been formally wound up I hope we can look back on the successes of the Free Software community in the UK, and ponder what comes next. A UK chapter of the FSFE perhaps (the UK being the only significant country without one), or some other form of membership organisation. Does the success of the Manchester Free Software Group show the way? After all, it’s always best to build on existing structures.

Free Software Funding

The residual membership voted to distribute the remaining AFFS funds as follows:

The funds remaining in its (the AFFS') bank account have been disbursed
as follows, two thirds, £2307, to the FSFE, and one third, £1154, as a
grant, to a UK project to develop software.

In more detail, that £1154 has been entrusted to me to disburse to the Free Software projects I’m working on for the Voluntary Sector. It will be mostly used to fund financial software for Credit Unions, and to help with a project trying to provide entirely Free Software cloud services for 3rd Sector groups.

Open Collaboration

More details of the projects will appear here, as part of my “Calls for Collaboration…” posts, however here’s the basics: We have begun work on flexible, web-based, Credit Union software. Development cost is currently covered, mostly through donated time, but incidental expenses need to be met.

For cloud services I have a server generously donated by Blue Fountain Systems. We’re hoping to get donated hosting (call me on 0779 456 0714 with your generous offer), but the project has expenses to meet in getting geographically-disparate volunteers together.

By funding projects that have actually started, but are at early stages, and by funding incidental expenses to supplement voluntary and otherwise funded coding, I hope to make the community’s money go much further. For this reason I may also consider other projects that arise over the next 12 months.

Transparency & Accountability

Regular updates will appear on Twitter, with occasional summaries published here. However, to be clear on what’s happening with the money, I will publish an interim summary of progress here next summer, and a clear summary of where the money has gone at the end of 2010.

There’s been a lot of coverage of the death of local papers, but does this have to be the end of local reporting? Recently hyperlocal blogs have arisen everywhere from villages to inner-city postcodes to plug the gaps in local coverage.

Sticky notes on the white board describe the session you'd like. Similar sessions are grouped together & given a room & timeslot. Unconference sorted :-)

These aren’t just replacements for local freesheets, but use social media (blogs, & micro-blogs like Twitter) to harness the power of community reporting. Refrigerators dumped on the pavement, dog mess, lack of facilities, secret council decisions - all are aired in public & councils are having to take action. Not all councils are happy about this grassroots-driven transparency, & many are not giving hyperlocal blogs the same access as print journalists.

Against this background comes Talk About Local, an Unconference held last Saturday in Stoke-on-Trent that brought together 88 community bloggers & other hyperlocal activists.

An unconference is built on coffee-break networking

In informal sessions participants shared lessons learned - such as using short interviews & live cameras to get blog posts from those who had much to say but, often thanks to our lamentable education system, were unable to articulate it at the keyboard.
One thread I noted was how online activity drove more meeting & co-operation in the real world, and many successful projects combined these with drop-in centres giving access to computers and training in social media.
I attended not with my community training hat on, but as someone looking at launching a local site this autumn, & went away inspired, and carrying several pages of tips, contacts, & practical suggestions. Best thing about the event? The wonderful diversity of people there - not self-identified social media gurus, but people dedicated to improving their communities by linking up local people and giving them a platform.
Thanks to Will, Nicky, Clare & Mike for organising such a serendipitous event - despite the hiccough with the vegan food, and the train problems, I got so much from the day that I’m still digesting my notes. Watch out for more activity from Talk About Local. If you missed the event but want to get involved, join the mailing list.
Want to see some of these great community blogs? They’re linked from the social bookmarks of the ‘tal09 event (which saves me the invidious task of choosing which to single out). Videos are listed on this YouTube playlist.

The NHS pouring £12,000,000,000 into a failed IT system is a powerful reminder of what can go wrong with a project out of control. One to be borne in mind by those of us dealing with far smaller IT projects.
Yesterday I had to face up to my chosen technology solution (Plone) not being, in its current release, up to dealing with the current project in a timely manner. This involved admitting to myself that the slight changes to the project spec were more slight than I had accepted, in my optimistic, “it’ll-all-work-out-fine” frame of mind. It involved consulting with peers, to check that my own revised opinion was right this time at least. It involved consulting to agree on a better solution. Then it involved “the difficult phone call”.
Possibly it’s the thought of such a difficult conversation that prevented anybody in the management chain of projects, like the NHS National Programme for IT (NPfIT), flagging up the mess that they were dealing with - and thus letting the juggernaut go on, dragging along an increasing budget while failing to reach a satisfactory result (with apologies for such a mixed metaphor).

Transparency

However, as I constantly emphasise in my classes on social media & accessible web for small Orgs, it’s important to face up to mistakes and problems and be open and honest about them. This transparency doesn’t sit easily with people brought up in a culture of public sector risk-aversion, where everything must always be a good result for tax-payers’ money. Nevertheless, in a world of connected webs of blogs, microblogs, and other social networks, transparency about mistakes is the only credible tactic.
So, client was phoned. Problem laid out. Solution suggested, discussed, decided upon - and now the project is back on track in a revised, slightly reduced, but ultimately more strongly achievable form. If only those holding the public purse strings were approached in this way, or even cared enough to keep track of where their projects were going.

Following a discussion on the GeekUp mailing list, Guy Dickinson took it on himself to get a bunch of geeks together in a panel to help out third sector groups with their problems. MDDA was the venue, last Friday afternoon.
Straight on to social networking, with the announcement of a FaceBook group to take the idea beyond a single event, and expand the conversation. Then conversation on one of the recurring themes of the day. how do you build a community online, a bulletin board for example that will be populated by active citizens, rather than the sound of tumbleweed blowing through?
One comment per hundred reads was given as a good ratio for blogs, and talk centred on existing, organically-arising groups, and how to get them into a charity’s site - begging the question, is the site the right place? Google groups were mentioned as a good “in” - most are comfortable with e-mail.

Personality

One panelist (Tom?) mentioned personality, and the need to engage with your constituency, not simply publish at them. Something to which I returned a number of times over the afternoon. Particularly later, when we went further into social media. Obviously this included twitter [# link], and Paul Webster in the audience, as well as others, were twittering throughout.

At M6-IT we’ve long worked to get improved IT knowledge, and an understanding of IT strategy into the sector. Something re-iterated as many groups present spoke of their negative experiences with poor websites, reluctantly updated by contracted techies who were holding their data and domain nams to ransome. For larger groups I suggested getting a consultant to draw up a spec doc for any IT project, and being clear on the desired outcome. For small groups there are answers, and we should pick up on this through the FB group.

Resources

With a number of organisation geeks on the panel, GTD soon came up, along with Inbox Zero, in answer to concerns about drowning in e-mails, and having no time to consider Twitter. Project management resources were discussed, and the Getting Real PDF from 37 Signals was recommended.
Google Apps was given as the answer to many a question, including Google Analytics for monitoring and analysing visitors to a charity’s website. Google apps can be used to manage a domain, pointing to wherever you move the hosting, providing online spreadsheets, and spam-filtering e-mail.

Technology was pitched at an appropriate level, with Paul Robinson kicking off a round of praising paper-based communication and notes.

Quo vadis?

A lot was packed into two hours, and there is little doubt about the appetite of parts of the third sector to get the best out of Social Media, and the latest IT tools. Indeed the gathering contained a disproportionately high number of Social Media users. Next task, perhaps, is to reach the orgs which wouldn’t self-select to attend a techie event, possibly by piggy-backing on a non-techie 3rd sector event, such as something from VA Manchester or GMCVO?

After the event, Paul Webster came up and mentioned the Social Media Surgeries with which he’d been involved in Birmingham. Another avenue to explore - if you are interested, please sign up to the FaceBook group, and join in.

Special thanks to Guy, not just for getting things of the ground, but for the excellent meal at Red Chilli afterwards, where a Chinese couple at the next table helped me explain veganism to the waiters and managers, as I’d left my Vegan Passport behind.