GoodGNUs

I’m travelling back from the Connecting 2.0 Communities event held this afternoon and evening at Madlab, in Manchester’s Northern Quarter. An MDDA-sponsored event to give technical and social media advice to community groups. I was arm-twisted into giving a short talk, so rapidly prepared an item on Social Media tactics and strategy culled from our 3hour course.

Firefighting IT problems? Get some IT strategy in your Org!

However the first speaker, Matt Haworth, did such a great job on exactly the same subject, with the wonderful local example of Manchester’s  Lesbian & Gay Foundation’s viral response to US hate adverts, that I mentally ripped up my improvised speech, and settled on the least interesting topic under the sun: IT Strategy. IT Happens, I told the unfortunate audience, it drops from the sky as meteorites of randomly-funded PCs, and volunteer-coded websites, and leaves organisations busy fighting fires as IT fails to do what it should, instead of concentrating on delivering the front-line services for which they have so much enthusiasm.

So, what’s to be done? Organisations with chronic IT problems tend to be those which don’t just lack an IT strategy, but often don’t really realise how essential it is to any modern organisation. These groups usually lack IT expertise not just in staff and volunteers, which is understandable, but in their boards of governance, too. In an age when hardware and software is effectively free, IT funding should first go into bringing in outside help to assess an organisation, and help to draught its strategy; something that would pay for itself in a very short time.

Back in my M6-IT days (and before that at BVSC’s MOST project) we ran courses on IT strategy for decision makers in Voluntary Sector groups. In both cases we relied on carrot and stick from partner organisations to bring in attendees who most needed the courses. What can be done? I’d love to hear ideas for reaching groups (other than springing them on an unsuspecting audience like today ;), otherwise third sector groups will continue to fight fires, instead of using IT to grow and support their organisations.

FeedingManchester #3

Just back from Feeding Manchester #3, an attempt to co-ordinate everyone in the business of sustainable food production in the city, and keep the city council and its ambitious plans for local food on track. Although I do a bit of sustainable and community IT in Hulme, and social media training in the Northern Quarter and elsewhere, I was really there on behalf of Congleton Sustainability Group and of Sandbach Re-Imagined, to see what could be learnt.

And while yes, there was a lot to be learnt (which you’re probably best finding - as it appears over the next few days - on the Kindling Trust website), and I was able to offer some points (despite my rural perspective ;)  - the best thing I heard today has to be comments from Lydia of Sustainable Levenshulme Underground Gardeners, that many of these local efforts to tidy up one’s patch and grow food there for the community are oppositional, and “kind of naughty”, and the fun can go when the authorities are involved, as it’s no longer “fun and a bit deviant”.

If you’re based in Manchester, and concerned with local food, you might like to join in before Feeding Manchester #4 in the summer but, wherever you are, stay naughty, and happy St Valentine’s Day ;-)

As the second day of Open09 closes in a (somewhat muted) panel session, what has come out of this?

For me, every session seemed to point towards greater need for collaboration within and across sectors. Creative people, whether artists, coders or web designers, need to let go of the fear of losing control of their ideas, or having them stolen.

There are risks, but the potential benefits for individuals & micro-businesses of sharing ideas, and trying to build on them together are huge.
This is best shown by the success of Free & Open Source software. Projects like Debian GNU/Linux (the foundation on which Ubuntu is built), comes from open sharing with big companies like HP, local governemnts like Extremadura, and small companies and individual programmers.

Network Effect

Techies have the advantage that since the advent of the Internet they’ve collaborated online. Now the whole world’s doing it, so what’s stopping creative people following the Free Software model? No, really, what’s stopping them?

Let me know why you’re not collaborating more. We can only break down the barriers to change if we know where they are.

It's behind you - robot fun at #bcMan2

This weekend saw the 2nd BarCamp Manchester - an unconference that carries on through the night. Like all unconferences, attendance implies participation, and therefore giving a talk. I gave three.

The first, on permaculture, sustainability, & forest gardens, was quite poorly attended - not something one worries about in general at barcamps, as there’s so much going on it’s impossible to be everywhere. However it did lead to some discussions late into the night on the disconnect between the techie community and those working for a more sustainable future (something we tried to address with #SmallSteps, & will return to in the future). Sorry, NO SLIDES, but plenty of info online.

My session with Paul Robinson of Vagueware on collaboration, co-working & virtual boards, entitled Profitable Collaboration for Freelancers, brought together freelancers eager to learn more about co-working, and to build better businesses through smart collaboration rather than taking on more employees. This is something the local tech sector really gets, but those paid by the government to support small businesses don’t seem to understand at all. It also made me realise I should probably get round to joining Fly-the-Coop.

Saturday night’s revels (which didn’t stop at all during the 6 hours I slept) meant Sunday morning started fairly quietly, but still brought a number of people to my third session, on organisation “for those who are really bad at it”. In this I count myself, which is why I have developed systems to allow for that, as well as adopting GTD. Conversations between two of the participants on this were still going on when I left the event an hour later.

Again, no slides, but this poster is more than tangentially related. Also, you can:
buy David Allen’s GTD book [affiliate Amazon link].

"Sleep is ones & zeroes"

Far better than running sessions is going to others’ talks, and hearing about things about which people are really passionate and knowledgable. Also the talks which lead to great discussions, leading you to new areas of familiar topics. Even better, the conversations in the bars & corridors, as BarCamp brings together 200 great people with so much to say.

There’s far to much to list the highlights, so I’ll just mention the very first session I went to on Saturday morning: the Surrealist writing exercise. This involved writing nouns (techie & abstract) & their meanings, then swapping them round with often startling results.

“

End of the first day: catching up on micro-blogging [CC by-nc-sa image from yajamesu

I don’t normally join this sort of event, but the theme of this year’s Blog Action Day is Climate Change - and that seems a good opportunity to make a confession: I was wrong.

Not about climate change, I’ve been wittering on about the unsustainability of burning fossil fuels since the 1970s, and changed much about my lifestyle (transport, diet) in the 1980s in order to live more lightly on the earth.

No, I was wrong about the potential of popular mass actions focussed on tiny, incremental changes in people’s behaviour. Very specifically I was wrong about 10:10.

A Simple Step

10:10 asks an interesting question:

What if we resolved to cut 10% of our emissions in 2010?

Not a bad start. What if we got everyone we know to do the same? And what if all this made governments sit up and take notice? Maybe this could be the first step towards a brighter future. Time to stop imagining. It’s happening right now. Sign up today and be a part of it.

I had despaired of politicians making a worthwhile change throughout the Major & the Blair/Brown years, but was ready to accept a popular push could create political change. I just didn’t see any popular pushes working.

Happily, I’ve been proved wrong: 10:10 seems to have garnered unexpected support from businesses big & small, numerous individuals, and is pushing the politicians. It has worked because it has taken the vast, overwhelming problem of runaway climate change, and given us all an achievable, practical step we can take with tangible result. I wish it every success, and happily recall the words of 老子 (Lao-Tsu): A thousand mile journey begins with one small step.

In my recent enterprises & projects I’ve tried to spread the work around as widely as possible - bringing in fellow freelancers to help with training, coding, illustration, and all sorts of technical bits & bobs. Sometimes this has been quite successful for all involved. Occasionally things haven’t worked as planned, but lessons are learned and I’ve never failed to gain something from sharing work.

Now I find myself stretched very thinly on a number of projects, mostly at an early stage, with none of the resources I had at M6-IT cic - so I find I would ideally like a shed load of people to work with. The catch? There’s no wage or fee attached to any of these projects. Previously I’ve always paid other freelancers well - up to £1000 a day. This time there’s nothing in the pot, though a number of projects look like they will bring in steady revenue to be shared. Read on for details under the individual projects, as I post details over the next few days…

[...edit...or months; more coming soon (early Spring?)...]

P2P Board

But first, an alternative. Dave Thackeray, at http://wordandmouth.com/2009/09/ultimate-business-advice-free/, suggests setting up a “virtual board” to troubleshoot & share ideas with your peers. Put simply, you find some fellow (social) entrepreneurs, and meet up every month or so to kick round the problems that are bothering you. In a group of 6, 8 or 10, someone is bound to come up with a solution that hadn’t ocurred to you.

It’s certainly something I’d love to try. I’ve been doing this informally to some extent I guess at #OpenCoffee events, co-working sessions, and many other places - but a reliably regular version with a good set of people sounds very appealing. Practically speaking, Manchester looks the best bet - but if anyone’s planning this in any other town I regularly get to [North West England, N Wales, W Mids], then please count me in :-)

There’s been a lot of coverage of the death of local papers, but does this have to be the end of local reporting? Recently hyperlocal blogs have arisen everywhere from villages to inner-city postcodes to plug the gaps in local coverage.

Sticky notes on the white board describe the session you'd like. Similar sessions are grouped together & given a room & timeslot. Unconference sorted :-)

These aren’t just replacements for local freesheets, but use social media (blogs, & micro-blogs like Twitter) to harness the power of community reporting. Refrigerators dumped on the pavement, dog mess, lack of facilities, secret council decisions - all are aired in public & councils are having to take action. Not all councils are happy about this grassroots-driven transparency, & many are not giving hyperlocal blogs the same access as print journalists.

Against this background comes Talk About Local, an Unconference held last Saturday in Stoke-on-Trent that brought together 88 community bloggers & other hyperlocal activists.

An unconference is built on coffee-break networking

In informal sessions participants shared lessons learned - such as using short interviews & live cameras to get blog posts from those who had much to say but, often thanks to our lamentable education system, were unable to articulate it at the keyboard.
One thread I noted was how online activity drove more meeting & co-operation in the real world, and many successful projects combined these with drop-in centres giving access to computers and training in social media.
I attended not with my community training hat on, but as someone looking at launching a local site this autumn, & went away inspired, and carrying several pages of tips, contacts, & practical suggestions. Best thing about the event? The wonderful diversity of people there - not self-identified social media gurus, but people dedicated to improving their communities by linking up local people and giving them a platform.
Thanks to Will, Nicky, Clare & Mike for organising such a serendipitous event - despite the hiccough with the vegan food, and the train problems, I got so much from the day that I’m still digesting my notes. Watch out for more activity from Talk About Local. If you missed the event but want to get involved, join the mailing list.
Want to see some of these great community blogs? They’re linked from the social bookmarks of the ‘tal09 event (which saves me the invidious task of choosing which to single out). Videos are listed on this YouTube playlist.

A short introduction & discussion of social media tactics for your organisation. For more details contact Vicky Sinclair at Arcspace

This isn’t an in depth course, but will be tailored quite closely to the needs of participants. There will be more training running at Arcspace in the last 2 weeks of October.

By the way, 10am at Urbis on the 29th is Open Coffee Manchester - hope to see a few old faces and some new ones there :-)

Why am I planning to run low-cost courses on website & social media strategy? Because there is a need: not just a need for good websites, and communication strategies for social media, but just getting across the basics of awareness of accessibility.

Local groups

Yesterday I toddled around a hall in the next village, looking at the displays about local community groups. As well as trying to fend off the siren call of joining two of the local choirs (why are the rehearsals always on my busiest evenings?), I got to have some great conversations about the use of technology in local community groups.

Everyone now recognises the importance of having a good web presence, but it’s the next step that causes the problems. Groups that have got a Wordpress account have probably taken one of the simplest routes to having an easy-to-maintain, and reasonably accessible site. A more common route seems to be to buy shrink-wrapped, proprietary, create-your-own-website software. And here the problems start.

WYSIWYG?

Inside these cans-of-worms is a WYSIWYG (What You See Is What You Get - a dangerously misleading acronym when it comes to Web MarkUp) interface that churns out spaghetti HTML. Some at least try to use Cascading Style Sheets (CSS, the Web Standard way, since 1999, of separating layout from content), but often in a rather perfunctory and inconsistent manner. The real problem comes with the more inaccessible MarkUp.

In the bad old days TABLES, a way of laying out data in tabular form, started being used to layout designs in precise ways for webpages. Given similarly-sized screens they do this layout job, but not only can they fail quite badly on mobile devices, they are a disaster for screenreaders. A sighted user can quickly scan a page by sections and headings, and a blind user can do the same with well-structured webpages. Inaccessible designs don’t allow the user to skip from section to section, and leave the screen-reader user bogged down in the site, having to read every word to get at the information.

The user story

With one group that had taken such an approach I gave a 10-minute impromptu workshop on the user experience of visually- & mobility-impaired users as they navigate websites that do and don’t conform to Web Accessibility guidelines, and accessibility design beyond simple box-ticking. It was very well received, and made me realise the need to reach ever smaller groups with basic information.

I had been planning a simple introduction to communication with websites & social media for local Start-Ups, social enterprises, and small charities. Now I’ve pared down the costs to reach the smallest groups, and, naturally, accessibility is at the heart of all of the information - not a bolted-on afterthought.

Courses are being planned in Manchester and Cheshire, but I’m happy to bring it to anyone in the region. See the courses page for more information.

Wednesday April 22, 2009 from 7:00pm - 8:30pm

FACT (Foundation for Art and Creative Technology)
88 Wood Street
Liverpool, England L1 4D Get Directions

A start to getting together a crowd to open a NW Hackspace in Liverpool:

Starting Weds 22 April, a fortnightly meet-up at 7pm at FACT. We may try
and meet in their media lab at some time, but we’ll start with the bar.

Adrian McEwan will bring along Bubblino (as seen on BBC ;) to the first
meeting. Format will be informal discussion after a short intro on
hackspaces.

Creative learning

One reason for choosing this coming Wednesday is that it follows
straight on from the Small Steps to Sustainability meeting on Creative
Learning - something that very much includes having fun in a
hackerspace. I hope that some people will find themselves staying on
from Small Steps for the Hackspace Meeting (or coming early to the HS
meeting, to take part in Small Steps).

Note that Birmingham hackspace combine regular pub meetings with
occasional weekend hackdays. Help us find a venue and we’ll be doing the
same.

Upcoming - http://upcoming.yahoo.com/event/2422946/
Webpage - http://nwhackspace.wordpress.com/2009/04/17/liverpool-meeting/